How does billing work?
Choose annual, every-6-months, or monthly. You’re billed upfront for the term, and annual gives you the lowest monthly-equivalent rate. All prices are shown per month.
Which AI Employees can I choose on Core?
Any 2 of the four—Customer Service, Sales, Dispatcher, or Relationship. Most home-service businesses start with Customer Service and Dispatcher. Growth and Scale include all four, working together.
What counts as an integration?
A tenant-connected external account like Google Calendar, Outlook, Jobber, Twilio, or QuickBooks Online. MOSS-managed email doesn’t count toward your integration limit.
Do you charge per message or per AI token?
No. MOSS is a flat subscription—you’re buying AI Employees and business outcomes, not tokens or per-message fees.
Can I change plans later?
Yes. Upgrade any time as your business grows; newly entitled AI Employees and capabilities activate once the change is confirmed. Your data and connections are never deleted when your plan changes.
Is there a setup fee?
No setup fee on standard configurations, and most businesses go live the same day. Larger Scale rollouts may include enhanced onboarding and implementation support.